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Surpass Hosting

$7.00 monthly

Reviews

4 out of 5 stars

8 reviews

surpasshosting.com

Managing your own business can be challenging, particularly when providing web hosting services. It requires a significant commitment, even for established companies. Choose a reliable solution to simplify your operations.

8 years in the business

SSL secured by Let's Encrypt

Surpass Hosting
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Reviews & Testimonials

8 Surpass Hosting Reviews

Thomas Colwell

Thomas Colwell

3 out of 5 stars

I had been a client for over a decade. However, there came a day when they decided to double the cost of their services. As a result, I made the difficult decision to part ways with them.
Steve Saturday

Steve Saturday

5 out of 5 stars

I've been a customer of Surpass Hosting for 11 years and I continue to be satisfied with their services. This company demonstrates exceptional reliability and offers swift client support. I highly recommend them to anyone seeking a trustworthy hosting provider.
Josh Kelly

Josh Kelly

3 out of 5 stars

I have been using Surpass Hosting for an extensive period, likely close to five years. They are an excellent provider, but I cannot give them more than three stars because they do not support Let's Encrypt on shared web hosting plans. This is the only factor prompting me to consider other options.

Their uptime is outstanding, and their customer support is exceptional. In fact, everything else about their service is commendable.

If they were to implement Let's Encrypt support, I would be happy to update my rating.
Jonathan Copelin

Jonathan Copelin

5 out of 5 stars

I have had numerous accounts with Surpass Hosting since 2004, ranging from shared and reseller accounts to a few dedicated servers. Their support team is among the best in the industry. The chat support is incredibly helpful for quick inquiries, and the core support panel provides access to all levels of support, including sales, technical assistance, and security.

The team is consistently polite and courteous, and they are always available when I need them.

Thank you, Surpass Hosting!
Tony Szuta

Tony Szuta

5 out of 5 stars

I have been a Surpass Hosting client since 2007. Throughout this time, I have had a few questions and required support on occasion. Last weekend, I experienced a brute force attack on one of my websites. I contacted Surpass, and within a short time, the issue was resolved.

In summary, Surpass Hosting has been excellent. Their customer service and support team are truly top-notch. Thank you, Surpass!
Ryan Jordan

Ryan Jordan

5 out of 5 stars

I have had an outstanding experience with Surpass Hosting. Their support team is the most cheerful and patient I have ever encountered. They never make me feel foolish for asking questions, no matter how basic they may seem.

I have been using their services for several years now, and they have consistently delivered excellent support. I have tried other competitors in the past but have often been disappointed with their services.

Surpass Hosting has truly spoiled me with their reliability and quality. I cannot recommend them highly enough.
Billy Bchamp

Billy Bchamp

5 out of 5 stars

I have been using Surpass Hosting for an extensive period of time. They are among the best in the business! Their services have consistently met my expectations, and I appreciate their reliable performance and customer support. I highly recommend them for anyone in need of quality hosting solutions.
Daniel Expsito Romero

Daniel Expsito Romero

5 out of 5 stars

I have been a Surpass Hosting customer since 2007 and have generally liked and recommended their services. While it is basic shared hosting, I cannot recall experiencing any significant downtime for my websites.

When using WordPress CMS, the performance was occasionally a bit slow, likely due to the graphics I used. However, the standout feature of Surpass Hosting is undoubtedly their support team. They are amazing. I have never hesitated to open a support ticket, as they typically respond quickly and are both professional and friendly.

They have even gone above and beyond to assist with issues on my end. Overall, my experience has been very positive.

Surpass Hosting Reviews

4 out of 5 stars

Based on 8 reviews

Review data

1 star reviews

0%

2 star reviews

0%

3 star reviews

25%

4 star reviews

0%

5 star reviews

75%

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Third party review

Surpass Hosting Review

Managing your own business can often feel tedious and overwhelming. This is especially true when it comes to running a web hosting service, which can become quite a hassle. Businesses focused on customer service require a significant commitment. Even the most successful companies retain their loyal customers by providing dedicated service.

If you intend to create your own web hosting service, it's essential to deliver efficient customer service to meet the diverse needs of your clients and ensure their satisfaction. The question arises: how can you provide such service effectively?

To offer efficient support, consider establishing a self-help support or tutorial page for your clients. Given that clients may have various concerns regarding web hosting, addressing each inquiry personally could lead to long wait times for others. By developing a tutorial page that outlines common questions and issues faced by users, you can create a systematic approach to addressing your clients' needs.

While having a robust tutorial page is beneficial, it's equally important to maintain personalized interactions, especially for more complex queries that require extensive technical expertise. For those situations, consider scheduling dedicated time for one-on-one support to ensure a thorough and helpful response.

Surpass Hosting Review Recapitulation

Surpass Hosting offers a robust server infrastructure that can be tailored to meet the specific requirements of your website. Their flexibility in providing customized web hosting solutions is unmatched, giving you numerous options to design the hosting features that best suit your needs. This level of personalization is a notable strength unique to Surpass Hosting.

One of the most appealing aspects of Surpass Hosting is the opportunity to save significantly on your initial subscription, with discounts of up to 80% available when you sign up for their dev80 service. This option also includes additional web support tools to enhance your hosting experience, further positioning your website for success.

With numerous web hosting providers available, including options for reseller and dedicated hosting, it’s essential to consider what sets Surpass Hosting apart. They excel in offering valuable insights and suggestions related to web hosting, shared through engaging interactions on platforms like Twitter and Facebook. This customer-centric approach highlights their commitment to understanding and addressing the needs of their clients.

Contacts summary

Surpass Hosting Contacts

Links
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  • X.comtwitter.com/sur...
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General Data

Surpass Hosting Information

Category
Web Hosting
SSL Provider
Let's Encrypt
Founding date
2017
Languages
English
Product Type
Service

Summary

Price
$7.00 monthly
verified
Secure payment
Consultation available

Surpass Hosting Features

Explore Surpass Hosting features below, and see why users search for Surpass Hosting reviews before making their decision.

Enhanced Support Response Times
Surpass Hosting offers a unique feature of priority support response times for all users. This ensures faster resolutions, enhancing user satisfaction.
With dedicated support agents, clients can expect timely assistance.
Customizable Performance Analytics
Surpass Hosting provides users with customizable performance analytics,
allowing detailed insights into website speed and uptime.
Enhanced Security Monitoring
Surpass Hosting features advanced security monitoring that provides real-time alerts. This proactive system helps identify threats early, ensuring client data remains safe.
Optimized Resource Allocation
Surpass Hosting features adaptive resource allocation that efficiently manages system resources based on website traffic. This optimizes performance during high demand periods.
Clients benefit from enhanced stability.
Integrated Backup Management
Surpass Hosting includes an integrated backup management feature that automates website backups. This ensures data is securely stored and easily retrievable, enhancing reliability.
Automated Scalability Insights
Surpass Hosting provides an automated scalability insights tool that predicts resource needs based on usage trends. This helps clients plan
for growth effectively.