SendinBlue
$7.37 monthly
Reviews
3 out of 5 stars
11 reviews
sendinblue.com
Join over 50,000 companies using the easy-to-use all-in-one platform for email marketing, SMS, transactional emails, and marketing automation. Experience seamless communication and enhance your marketing efforts today.
#9 inEmail Autoresponders
Affiliate program available
SSL secured by CloudFlare, Inc.
Visual snapshot taken from the SendinBlue site
Affgadgets Guarantee
Reviews & Testimonials
11 SendinBlue Reviews
Jay Mcguire
3 out of 5 stars
This company has proven to be entirely ineffective. It is perplexing to see a service that positions itself as an alternative to Mailchimp yet fails to deliver a seamless user experience. I attempted to invest in their services, but they did not function as advertised.
In my experience, this organization lacks professionalism and should be avoided.
In my experience, this organization lacks professionalism and should be avoided.
Regev Brody
3 out of 5 stars
The customer support experience has been extremely unsatisfactory. I have spent six days attempting to resolve a straightforward issue, but unfortunately, no progress has been made.
Additionally, their lack of adequate mobile support is quite concerning. This has greatly impacted my overall experience with SendinBlue. I hope the company can improve in these areas for the benefit of other users.
Additionally, their lack of adequate mobile support is quite concerning. This has greatly impacted my overall experience with SendinBlue. I hope the company can improve in these areas for the benefit of other users.
Evan Shaw
3 out of 5 stars
I had a disappointing experience with SendinBlue's customer service. I wish I had chosen Mailchimp instead. This provider does not seem to care about customer feedback, as they have not responded to reviews on their Facebook page.
Our business incurred significant costs due to their lack of support, and they attempted to blame WooCommerce for an issue that was clearly their fault.
Overall, I would not recommend this provider.
Our business incurred significant costs due to their lack of support, and they attempted to blame WooCommerce for an issue that was clearly their fault.
Overall, I would not recommend this provider.
Jake Thomas
1 out of 5 stars
I would advise against using SendinBlue. My account was blocked without a valid explanation, and despite my requests to cancel my subscription, they continued to charge my monthly fees. Like many others, I found it necessary to cancel my debit card due to these frustrating experiences. I recommend exploring other options before committing to this service.
Fab Fab Demo
5 out of 5 stars
During the initial launch, there was a lack of communication, but after a few days, I received exceptional support. I started my project, and I must say that this marketing system is truly outstanding! Thank you for your assistance.
Patrcia Russo
4 out of 5 stars
The website presented SendinBlue as a promising business, but I have been waiting for five days for my account to be activated. I followed the recommended steps for improvement, yet there has been no update.
I have sent several emails without receiving a response, and there is no phone number available for assistance.
I am quite concerned about this situation and would appreciate any information regarding the status of my account.
I have sent several emails without receiving a response, and there is no phone number available for assistance.
I am quite concerned about this situation and would appreciate any information regarding the status of my account.
Jordan Leven
5 out of 5 stars
I am preparing to launch my first project using SendinBlue. The integration of their mail services through the API is remarkably straightforward, thanks to their excellent documentation. By May, all external mail services will be processed by this platform.
Keep up the outstanding work!
Keep up the outstanding work!
Sergio Ialuna
5 out of 5 stars
I recently tried the account option that allows me to send 300 emails per day, and I must say it is an incredibly user-friendly service. I find it to be a great value, and I plan to purchase credits in the future. I highly recommend it to others. Five stars!
Darren Siegel
1 out of 5 stars
I am experiencing significant issues with the quality of customer service provided by SendinBlue. My initial experience was positive, but everything changed after I encountered an issue and paid the required fees. Following that, I found the customer support to be lacking.
I am hesitant to continue using this service or recommend it to others. There seems to be a lack of accessible communication, as there is no functioning phone number available. It feels as though the primary focus is on getting customers to pay higher fees rather than providing adequate support.
I am hesitant to continue using this service or recommend it to others. There seems to be a lack of accessible communication, as there is no functioning phone number available. It feels as though the primary focus is on getting customers to pay higher fees rather than providing adequate support.
Celia Lind
1 out of 5 stars
I have been attempting to reach out regarding my account for several months now. Despite paying for a membership, my account has been frozen, preventing me from sending emails. This is extremely disappointing. Please do not charge me if my account is not activated. Thank you for your attention to this matter.
Debbie Preece
4 out of 5 stars
Debbie Preece,
I have had an excellent experience using SendinBlue. The customer service has been outstanding, and I have consistently received prompt responses to my inquiries. Most of my questions have revolved around understanding the system better or seeking advice on adding new features to enhance my operations. The SendinBlue team has been open-minded and responsive to my requests.
Overall, I am very pleased with my experience.
I have had an excellent experience using SendinBlue. The customer service has been outstanding, and I have consistently received prompt responses to my inquiries. Most of my questions have revolved around understanding the system better or seeking advice on adding new features to enhance my operations. The SendinBlue team has been open-minded and responsive to my requests.
Overall, I am very pleased with my experience.
SendinBlue Reviews
3 out of 5 stars
Based on 11 reviews
Review data
1 star reviews
- 27%
2 star reviews
- 0%
3 star reviews
- 27%
4 star reviews
- 18%
5 star reviews
- 27%
Share your thoughts
If you've used this product, share your thoughts with other customers and help them by submitting a SendinBlue review.
Questions & Answers
SendinBlue Questions
No questions about SendinBlue yet-be the first to ask!
Have something on your mind?
Have a question?
If you have any questions about this product, feel free to ask! Whether it's about features, compatibility, or anything else.
Third party review
SendinBlue Review
SendinBlue is an all-in-one marketing platform designed to empower businesses with a suite of tools for email marketing, SMS marketing, chat, CRM, and automation. With its user-friendly interface and comprehensive feature set, SendinBlue is particularly appealing to small and medium-sized businesses looking to enhance their digital marketing efforts.
One of the standout features of SendinBlue is its intuitive email marketing tool. Users can create visually appealing emails using a drag-and-drop editor, or start from a variety of professional templates. This feature streamlines the process of crafting personalized email campaigns, with the added capability of A/B testing to optimize performance. The platform also supports advanced segmentation, enabling businesses to target specific groups within their audience for more tailored communication.
Beyond email, SendinBlue offers robust SMS marketing capabilities. Businesses can utilize SMS campaigns for time-sensitive promotions or transactional messages. This feature enables companies to reach their audience directly and personally, potentially increasing the chances of engagement and conversion.
SendinBlue's CRM is another noteworthy element. It allows businesses to manage contacts efficiently, with tools for tracking customer interactions and maintaining organized contact lists. This integration helps businesses deliver customized communication, ensuring a more effective marketing strategy.
Automation is a significant advantage of using SendinBlue. The platform enables users to set up complex workflows that automate repetitive tasks, saving time and reducing errors. Automation can be triggered based on user behavior, such as website visits or email interactions, which helps in delivering personalized experiences at scale.
A feature that stands out is the live chat system, providing a real-time communication channel between businesses and their audiences. This immediate interaction can greatly enhance customer satisfaction by offering instant support and fostering stronger relationships.
While SendinBlue is packed with useful features, it does have some limitations. Its free tier, while generous, imposes daily sending limits, which may not be sufficient for businesses with large volumes of email communications. Additionally, the reporting and analytics tools, while effective, could be more detailed for businesses seeking in-depth insights.
In conclusion, SendinBlue is a versatile marketing platform that delivers a wide range of features suitable for businesses seeking to streamline their marketing efforts. Its combination of email, SMS, automation, CRM, and chat tools makes it a comprehensive choice for small and medium-sized enterprises. Although there are minor limitations, the platform's overall functionality and ease of use provide significant value to marketers looking to optimize their digital strategies.
One of the standout features of SendinBlue is its intuitive email marketing tool. Users can create visually appealing emails using a drag-and-drop editor, or start from a variety of professional templates. This feature streamlines the process of crafting personalized email campaigns, with the added capability of A/B testing to optimize performance. The platform also supports advanced segmentation, enabling businesses to target specific groups within their audience for more tailored communication.
Beyond email, SendinBlue offers robust SMS marketing capabilities. Businesses can utilize SMS campaigns for time-sensitive promotions or transactional messages. This feature enables companies to reach their audience directly and personally, potentially increasing the chances of engagement and conversion.
SendinBlue's CRM is another noteworthy element. It allows businesses to manage contacts efficiently, with tools for tracking customer interactions and maintaining organized contact lists. This integration helps businesses deliver customized communication, ensuring a more effective marketing strategy.
Automation is a significant advantage of using SendinBlue. The platform enables users to set up complex workflows that automate repetitive tasks, saving time and reducing errors. Automation can be triggered based on user behavior, such as website visits or email interactions, which helps in delivering personalized experiences at scale.
A feature that stands out is the live chat system, providing a real-time communication channel between businesses and their audiences. This immediate interaction can greatly enhance customer satisfaction by offering instant support and fostering stronger relationships.
While SendinBlue is packed with useful features, it does have some limitations. Its free tier, while generous, imposes daily sending limits, which may not be sufficient for businesses with large volumes of email communications. Additionally, the reporting and analytics tools, while effective, could be more detailed for businesses seeking in-depth insights.
In conclusion, SendinBlue is a versatile marketing platform that delivers a wide range of features suitable for businesses seeking to streamline their marketing efforts. Its combination of email, SMS, automation, CRM, and chat tools makes it a comprehensive choice for small and medium-sized enterprises. Although there are minor limitations, the platform's overall functionality and ease of use provide significant value to marketers looking to optimize their digital strategies.
Customers also bought
SendinBlue Alternatives
General Data
SendinBlue Information
- Category
- Email Autoresponders
- SSL Provider
- CloudFlare, Inc.
- Languages
- English
- Product Type
- Service
- Address
- 111 S Jackson StreetSeattle, WashingtonUnited States
Summary
Price
$7.37 monthly
verified
Secure payment
Consultation available
SendinBlue Features
Explore SendinBlue features below, and see why users search for SendinBlue reviews before making their decision.
- Smart Segmentation Insights
- SendinBlue offers advanced segmentation features that allow users to identify and target specific customer groups.
This enhances marketing effectiveness and engagement. - Real-Time Interaction Tracking
- SendinBlue provides real-time interaction tracking that enables users to monitor customer engagement across various channels.
This allows for timely adjustments to marketing strategies. - Automated Workflow Insights
- SendinBlue enables users to access automated workflow insights that analyze customer interactions.
This feature enhances the ability to optimize campaigns effectively. - Engagement Score Dashboard
- SendinBlue offers an Engagement Score Dashboard that quantifies customer interactions.
This helps users evaluate the effectiveness of their marketing efforts. - Customer Behavior Insights
- SendinBlue allows users to leverage AI-driven predictive analytics that forecast customer behavior trends. This empowers businesses to proactively
adjust their marketing efforts. - Smart Content Personalization
- SendinBlue features Smart Content Personalization that dynamically adjusts email content based on user behavior and preferences.
This increases engagement and relevance.