CoinBase

Reviews

4 out of 5 stars

24 reviews

coinbase.com

Coinbase is a secure online platform that enables users to buy, sell, transfer, and store digital currency with ease and confidence. Explore the future of finance with Coinbase today.

14 years in the business

SSL secured by DigiCert Inc

CoinBase
Visual snapshot taken from the CoinBase site

Reviews & Testimonials

24 CoinBase Reviews

Anand Mirchandani

Anand Mirchandani

5 out of 5 stars

Coinbase is an exceptional platform for digital asset exchange. It is undoubtedly my preferred choice due to its user-friendly interface and reliable service.
Ming

Ming

5 out of 5 stars

I did not encounter any issues when transferring coins to Coinbase, nor when transferring from Coinbase. The process was seamless and efficient.
Tamisha

Tamisha

4 out of 5 stars

Coinbase is a highly reliable exchange that I genuinely prefer over others.
Kousik Bhowal

Kousik Bhowal

3 out of 5 stars

CoinBase has been a frustrating experience for me. I received an incorrect 1099 form and have reached out multiple times for a correction, but my requests have gone unanswered.

The customer service has not met my expectations, leaving me feeling dissatisfied with their support. I hope they improve their responsiveness in the future.
Dave Tate

Dave Tate

3 out of 5 stars

Coinbase has been known to restrict and close accounts without prior notice. When I sought clarification on these actions, I received an automated response stating that they could not provide further details regarding their decision.

This reflects a concerning level of customer service.

In my experience, I found the Gemini platform to be more responsive to inquiries and overall a better option for users.

The practices I encountered feel unethical and warrant caution for potential users.
Haylia Makmak

Haylia Makmak

3 out of 5 stars

The firm has frozen my account without any explanation. The only response I received from customer support was, "CoinBase can do nothing." Additionally, I did not receive a refund for my funds. Overall, my experience has been frustrating and disappointing.
Maude

Maude

2 out of 5 stars

I am no longer willing to make purchases from Coinbase. When I contact customer support, I am informed to wait 5-7 days for a response. In reality, it has taken closer to 5-7 months, and my issue remains unresolved.

This experience has been incredibly frustrating and has diminished my trust in the platform.
Sajith Gopalakrishnan

Sajith Gopalakrishnan

3 out of 5 stars

The interface is quite poor, and the support service is excessively slow. I see no reason to continue using this platform.
Orville Nelson

Orville Nelson

5 out of 5 stars

Coinbase is one of the best cryptocurrency exchange platforms available. It is backed by the FDIC, ensuring that your funds are safe even in the event of a security breach. As an added security measure, the platform sends a verification code to your mobile device whenever you access your account.

Using Coinbase also provides access to GDAX, where you can view real-time cryptocurrency values and market trends. Notably, GDAX offers lower transaction fees compared to Coinbase. Overall, this platform is highly recommended for its security and user-friendly features.
Dean

Dean

5 out of 5 stars

As a contractor in the cryptocurrency space, my paychecks are entirely in crypto. This platform has been essential for my financial transactions. I complete my work, receive my payments, and can easily transfer funds to my bank account, similar to the experience with PayPal.

I appreciate that this provider is continuously striving to enhance the platform’s usability for consumers like me.

Thank you for your excellent service!
Rickie Valenzuela

Rickie Valenzuela

3 out of 5 stars

I appreciate how Coinbase simplifies the technical aspects of blockchain for the general public, particularly for those with limited technical knowledge who seek a seamless experience.

The funding plans are quite lenient and user-friendly, especially considering the high limits, which I believe are well-suited for the average user.

For those requiring a higher limit, it may be advantageous to explore the Pro version of the service.
Tonita

Tonita

5 out of 5 stars

Coinbase offers a user-friendly experience and serves as an excellent starting point for consumers looking to convert fiat currency to cryptocurrency.
Matthew

Matthew

5 out of 5 stars

Coinbase offers a user-friendly platform for trading currencies. The interface is straightforward, making it easy for users to navigate and conduct transactions. However, there may be aspects of the trading experience that could benefit from further improvement.

Overall, it provides a reliable service for exchanging digital currencies.
Mike Palladino

Mike Palladino

1 out of 5 stars

I had a very disappointing experience with CoinBase's customer service. Currently, I am on the 10th day of an account hold related to a $50 USD deposit. Initially, I was informed that the hold was due to my bank. After providing evidence to the contrary, I was then told that the hold is specific to my account and that nothing can be done about it.

I will not be using their services to transfer funds again. I recommend exploring alternative platforms for cryptocurrency transactions. It’s frustrating to deal with such inadequate support.
Palmer

Palmer

1 out of 5 stars

I do not have a positive opinion of this exchange. I prefer to keep my cryptocurrencies with Bitlio.
Danny Fast

Danny Fast

5 out of 5 stars

Coinbase is a valuable resource for cryptocurrency trading. However, I would appreciate it if they could include Ripple in their listings, as this would make investing significantly easier for users like myself. Thank you for considering this feedback.
Lewis Martin

Lewis Martin

5 out of 5 stars

Coinbase provides exceptional support! Their toll-free helpline ensures that assistance is readily available.
Melvina

Melvina

5 out of 5 stars

Coinbase is exceptionally easy to use and set up. This platform does not require extensive knowledge of cryptocurrency to start trading. The interface is user-friendly, and the support provided is quite satisfactory. Overall, it offers a seamless experience for both beginners and experienced users alike.
Mavis

Mavis

4 out of 5 stars

Coinbase exemplifies simplicity and user-friendliness. It is straightforward to learn, navigate, and understand, making it accessible for users of all experience levels.
Maya

Maya

3 out of 5 stars

Coinbase is a great exchange for buying and selling cryptocurrencies. However, it is essential to use cold wallets for secure storage of your assets. Always exercise caution to avoid scams.
Marlo

Marlo

5 out of 5 stars

We appreciate the fact that Coinbase offers an excellent return policy. It is reassuring to know that users have a solid option for managing their investments.

The platform's commitment to customer satisfaction is commendable. Thank you, Coinbase, for prioritizing user experience!
Chris Washington

Chris Washington

5 out of 5 stars

Coinbase's interface is significantly more user-friendly than Bleutrade's.

I truly appreciate Coinbase, as it operates exceptionally well.
Theo

Theo

5 out of 5 stars

I have accounts on Gatecoin and BitBay. Currently, I appreciate using paper wallets along with Coinbase. The platform provides a user-friendly experience and enhances my cryptocurrency management.
Tiffaney

Tiffaney

4 out of 5 stars

My honest review of CoinBase:

CoinBase offers competitive fees and a reliable support team. The interface is user-friendly and highly efficient, making transactions straightforward and hassle-free. Overall, I am very satisfied with my experience.

CoinBase Reviews

4 out of 5 stars

Based on 24 reviews

Review data

1 star reviews

8%

2 star reviews

4%

3 star reviews

25%

4 star reviews

13%

5 star reviews

50%

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Questions & Answers

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Third party review

CoinBase Review

Coinbase is a leading cryptocurrency exchange platform that offers an easy and secure way for users to buy, sell, and manage their digital assets. With a user-friendly interface, strong security features, and a wide array of offerings, it has become a go-to choice for both beginners and experienced traders in the cryptocurrency world.

One of the key features of Coinbase is its intuitive platform design. It allows users to buy and sell cryptocurrencies with ease, providing a clean interface that simplifies the process. This makes it particularly attractive to newcomers who might find the complexities of cryptocurrency trading daunting.

Coinbase supports a wide range of digital currencies, including Bitcoin, Ethereum, and Litecoin, among others. This gives users flexibility in choosing which assets to include in their portfolio. For those interested in diversifying their investments, Coinbase offers easy access to a broad spectrum of coins.

Security is a top priority for Coinbase. The platform employs robust security protocols, including two-factor authentication and biometric logins to safeguard user accounts. Additionally, Coinbase holds a significant portion of its funds offline, in cold storage, to prevent hacking attempts.

Apart from the core features, Coinbase also offers services like Coinbase Pro for advanced trading options. This feature is designed for professional traders who require more sophisticated tools and detailed analytics to make informed trading decisions.

However, Coinbase is not without its limitations. One notable drawback is its fee structure, which can be relatively high compared to other exchanges, particularly for transactions conducted via the regular platform as opposed to Coinbase Pro. This might be a consideration for frequent traders who need to minimize costs.

Another area where Coinbase could improve is in customer service. While the platform is typically reliable, users have reported delays and difficulties in receiving support during high traffic periods. This is an aspect Coinbase aims to address as its user base continues to grow.

In summary, Coinbase stands out as a leading cryptocurrency platform due to its user-friendly design, comprehensive security measures, and diverse crypto offerings. It is particularly well-suited for beginners, though more cost-conscious users may need to weigh the transaction fees. Despite some limitations in customer support, Coinbase remains a dependable choice for those looking to engage in the dynamic world of crypto trading.

Contacts summary

CoinBase Contacts

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General Data

CoinBase Information

SSL Provider
DigiCert Inc
Founding date
2011
Languages
English
Product Type
Broker Exchange

Summary

Registration
Free to register
verified
Secure registration
Consultation available

CoinBase Features

Explore CoinBase features below, and see why users search for CoinBase reviews before making their decision.

Smart Portfolio Insights
CoinBase offers Smart Portfolio Insights, providing users with tailored analytics. Users can track their investment performance and receive personalized recommendations.
Enhanced Security Alerts
CoinBase introduces advanced security alerts that notify users of unusual account activity. This feature helps ensure users remain informed about their account safety.
Community-Driven Investment Tips
CoinBase launches Community-Driven Investment Tips, allowing users to share strategies and insights based on collective market trends. Users can leverage real-time data from peers for informed decisions.
Custom Risk Assessment Tool
CoinBase unveils a Custom Risk Assessment Tool that analyzes user investment behaviors.
This feature allows tailored advice on potential risks and volatility.
Interactive Market Pulse
CoinBase introduces an Interactive Market Pulse feature, allowing users to visualize real-time market trends and their impact on portfolios.
This tool enhances decision-making through dynamic charts.
Dynamic Investment Simulator
CoinBase introduces a Dynamic Investment Simulator that allows users to create hypothetical scenarios for their portfolios. This feature enables strategizing with potential market changes.