SendinBlue

Debbie Preece iPresent. I have had such a good experience with SendinBlue. The customer service has been great and I have always had a response to my tickets. Most of my queries have been around understanding the system or for recommendations of adding new features to help with my campaigns and the SIB team have been open minded and responsive to this. I am very pleased.

Avoid SendinBlue! They will block your account for no valid reason and continue to charge you their monthly fees, even after you ask them to stop. I, like other people on here, was forced to cancel my Visa debit card with my bank because of these scammers!

I'm having real trouble understanding why customer service is so poor. My experience started off very good. Then after I had a problem and paid the big fees they recommended my customer service ended! I would not use this company or recommend this company. There is no working phone number and evidently the only priority is getting the customer to spend the bigger fees!

Getting ready to set our first campaign with SendinBlue and our email services are beginning to become integrated natively with their API, which was really easy and with their dynamite documentation. By May, all of our external email services will be backend-processed by SendinBlue. Keep up the great work!!!

It seemed a good company from the website, but I'm waiting for 5 days now that they activate my account, after I have already made the upgrade they recommended and still nothing. I have send several emails and still no answer and there's no phone number available. What's happening?

SendinBlue you probably dont read these ratings either but i have tried to contact you for several months about my account now. I paid for a membership but you froze my possibility to send emails! This is so bad service from you. Dont charge me if you dont activate my account!

I tried the account base that makes me send 300 emails a day and I must say it is a good service. I feel in debt then will buy the credits. Really recommend it. 5 stars ...

In the beginning there was no ready comunication but after few they offer me a great support. I start the campaign and I have to say that this marketing system is sinply great! Thanks for your support.

My account was closed......I did explained the high hard bounces rate because of handwriting contact form from my customer which I couldn't recognized! Lucky you closed my account before my putting in money, thank you.

The worst customer support ever - 6 days trying to get a simple issue solved and nothing happens - their refusal to give proper phone support is a real joke.

Worst customer support ever!

The worst customer service and i wished i went with mail chimp. Sendinblue dont even bother to reply to facebook reviews so i am thinking they just dont care. Never ever ever go with sendinblue. Cost us huge money and they just didnt care. And also tried to blame woocommerce for something that was clearly their fault.Worst company ever.