CoinTracking

I tried to set up a free account with less then 200 trades. I importetd my double checked and complete export files from my platforms such as Binance, Kraken and others (withdrawels, deposits and trades as csv/xls). But the result is not very pleasing. Double entries and even the Binance import filter cannot determine for sure if it is a buy or sell order. Sometimes it mixes it up. [...]

The service is great, but mine and their view on the pricing alternatives are way off. Pro and Unlimited should both be unlimited trades, but instead have bigger differences in features. And price should be tied to some form of fiat or I'm going to have to wait for BTC to dip 50% before I can even afford Pro. IMO.

The concept is great. The execution is mediocre at best. There are a number of APIs that I put in just right but never work (Kucoin, Huobi). Kucoin used to work but now won't no matter how many times I try a new API. At the very least, I'd like the system to notify me by email or something when an API isn't working. What it comes down to is, CoinTracking has missed a number of data pulls, [...]

'pro' account has a limit of 3500 trades, and if you are any sort of trader you will blow through that in a couple months.Essentially forced to buy 'unlimited ' account. Dumpy interface from the 90's, half the features which you will never use. The worst part is the API import is flaky and can mislabel coins causing balances to be way off. Aside from that, once you have a lot of [...]

Paid for the premium level and have now found out that there are multiple issues with data importing such as Bittrex only imports the last month, deposits and withdrawls are not imported, all coin pairs have to be manually entered for Binance. My real balance is around $10k, but CT shows it to be over $150k (I wish!) but not so good for tax reporting... and support is non existent. [...]

This is a very good app, though not perfect. This app desperately needs an option to change the primary cryptocurrency. I like having multiple options, not just BTC. I trade most of my alts with ETH, so adding at the very least ETH would be really nice. Also, the charts need smaller term views than 14 days. Manually zooming the charts works kind of, but since it zooms in both horizontally [...]

All around a great tool. I just can't seem to get the balances accurate using the API exchange imports. Is one way of importing more exact than others? Being off more than 5% is still enough to be worrisome given it's a tracking tool. Any advice? Thanks.

The API import is horrible!!!! I just bought the most expensive plan (Unlimited) and the API for Kucoin doesnt import any data. I tried to use the same API information in 2 diferent APPs and it worked perfectly. The API for Binance is also horrible. First you have to insert all the trade pairs , that you traded and some of them CoinTracking doesnt recognize. It crazy have API and you have [...]

Updated - The team are making improvements and have made contact with me. Great idea but too many issues and no support. I have joined a group on Telegram and the other users have been very helpful, without them I'd still be waiting for help. I have spent many hours working out how to balance my portfolio and it a long and painful process.... .

Customer support lacks empathy.

The Binance api has stopped working automatically for me for weeks now and the support guys of no help to me at all! It is getting very frustrating really!

This app is the best that i know that consolidates and tracks all of my crypto acquisitions.

I was confused on how to import data correctly to cointracking. I emailed customer service and they actually responded very quick. Unlike most cyrptocurrency sites which take days/weeks if they even respond at all! The customer service rep (christiane) for cointracking was great and was responsive to email. Highly recommend!