Third Party InTouch CRM Review
InTouch CRM Overview
Accounting is one of the things that can be considered as important and necessary when talking about businesses. This is the process in which the businessman will be able to record each and every transaction that happens in the business.
The data that he can gather can be used in order to formulate new theories and techniques in order to make the business run better than it already is.
By using the processes of accounting, the businessman will also be able to take into account all the profiles of previous customers and learn about their behavior when it comes to paying their responsibilities.
This is very important for businesses that involve monthly payment schemes and lending or loans.
Accounting is also a tool for customer relationship management or CRM. This is very important especially if the profiles of the customers would serve a great purpose in the business.
This is usually done in businesses that provide a long time service like internet service providers, cable TV, electricity and other services. It is also very important in banks and agencies.
Accounting is a very important process of the modern world, but the truth is, it actually started way before the people invented computers and even cars. Accounting was first used by the early people to measure the number of their population like statistics.
This will help the government of the people measure the amount of resources they have and how much will be allocated for each and every one. This is also used in calculating the taxes that they need. This process was also used by the Romans in order to measure their total wealth.
InTouch CRM Support
Encountering some problems with the system is but normal and InTouch CRM have prepared for this. All questions and concerns can be attended to through telephone, fax, email or by visiting their office. A technical support team member will attend to your call.
If in case you are within the area and you want to visit their office, you can drop by from 9am-6pm Eastern Time. You can also receive personal notifications through your email to keep you updated with the latest news that may be of help to you or your business.
InTouch CRM Pros
InTouch CRM is one of the software applications that can be used in modern accounting. It can record the details of every customer without any hassle. On top of that, every record is kept safe in a hard drive and can be accessed easily when needed.
This will definitely save a lot of time from writing and researching on paper. The software interface offers a very comprehensive template that needs to be filled up. This template summarizes all the details that are needed in order to make the details as short and usable as possible.
InTouch CRM also offers a very good marketing system aside from the recording tool. This marketing system allows the businessman to filter the customers to the things that they need from that certain business.
This saves them a lot of time talking and explaining without even knowing what the customer needs. The software will guide the customer into the funnel which will show them what they need exactly.
These customers actually came from prospect customers. These are the people who are showing some kind of interest in the business.
The only problem is on how to turn these prospects into sales. The main problem of businesses is that they do not know exactly what the customer needs and thus they cannot persuade them properly. The InTouch CRM will also allow the business to save these customers and make them lifetime partners.
InTouch CRM Cons
There may be a lot of benefits of technology to the modern generation. However, nothing is ever made flawless. This will definitely include the InTouch CRM. One of the most blatant downside is the very fact that people use computers.
In order to process these data, they would need an internet connection especially if they are waiting for updates for the software. This is a very big party and open season for hackers, especially if there is a lot of money involved.
You might have a very strong security system but the problem is that there are certain hackers that can go through the encryption. So nothing is completely safe.
The fact that computers also rely on power is one problem. This is because the data will never be accessed without electricity. You might say that generators can help solve the problem but the software will not save the data that is currently being processed.
This means that people will have to start all over again with the current transaction.
Virus attacks are also common. We have to remember that we are dealing with sensitive data and so the things that are saved in the computer might be destroyed or corrupted depending on the type of virus infection.
Some antivirus software might not be able to prevent high class viruses and the data will definitely be in danger, not to mention the whole business because the records are basically in danger.